This comment is on Wells Fargo Branch at University Dr, Green Bay, WI location. I went there at noon on 6/20. There were approx. 15 people waiting in line and only two customer service people, However I saw one guy walking back and forth behind customer service rep doing nothing. I waited for 5 minutes and not a single person moved out of line, I asked the guy why doesn't he open an extra desk and serve customers instead of walking back and forth and he replied I am a banker can't touch the money. What a poor service. Where is MY PMA service that I signed up for ??? This the the worse customer service location out of 5 banks I work with. I am planning to move most of money out they should not benefit on my money if they can't provide me the prompt service when I visit them., since they did not show any willingness to help, I walked out of the bank and they lost my 50,000 deposit that I was going to give them for use of my money for nothing !!!!
All USA
This comment is on Wells Fargo Branch at University Dr, Green Bay, WI location. I went there at noon on 6/20. There were approx. 15 people waiting in line and only two customer service people, However I saw one guy walking back and forth behind customer service rep doing nothing. I waited for 5 minutes and not a single person moved out of line, I asked the guy why doesn't he open an extra desk and serve customers instead of walking back and forth and he replied I am a banker can't touch the money. What a poor service. Where is MY PMA service that I signed up for ??? This the the worse customer service location out of 5 banks I work with. I am planning to move most of money out they should not benefit on my money if they can't provide me the prompt service when I visit them., since they did not show any willingness to help, I walked out of the bank and they lost my 50,000 deposit that I was going to give them for use of my money for nothing !!!!