U-Haul Moving & Storage of Wausau

Waited half an hour for boxes while this guy sat on computer and ignored me! Lady in front of me, yes there was a line was misquoted price from 30 bucks to 140...haha. Service sucks! Gets woarse. Had my daughter take back box's with receipts. They took the box's , and gave HER NOTHING BACK. No money no receipt. Stole my property. Told her that I needed to come back in. It's a 29 min drive one way! Been holding 30 min...still nothing.

Very dissatisfied with the Schofield WI location and customer service. Reserved a 17 ft truck for Saturday , however, when I printed my confirmation , discovered that I was getting a 9-foot cargo van. I proceeded to call the local U-Haul dealer where I would be picking up the truck, and Sean, the manager, told me they didnt have any trucks available. They said I could possibly go and pick up another truck in a different city, which is also unacceptable. How can that be, when I have a confirmed reservation???? I feel since I made a reservation, I gave them my credit card number, and I had a confirmation and they said that they could do nothing for me in that regard. There is no way a 9ft cargo van would work for the type of moving we need to do. Needless to say, I canceled my reservation with them and went with Penske, who was very able to accommodate me for the same price. Will not be giving Uhaul my business in the future!!