This company was sent my referral from my home warranty company. They told me that I was put on the schedule for the day and that someone would call 15 minuets prior to their arrival. I never received this call so when I talked to their after hours person after having to stay home and wait the entire day, the after hours person couldn’t give me any I mean any information at all and said “I’m just the after hours person.” When at 9pm at night was finally contacted I was told they would come the next day between 9am and 12pm. I asked for a more exact time since I have a busy day that day and was very upset about all of the unprofessionalism I said I was going to file a complaint with my home warranty and they canceled my call at 10:30pm!!! It’s supposed to be very cold this week and I’m being left with a furnace that doesn’t work and I have a 2 year old at home. I would NEVER recommend this company!!! They are EXTREMELY RUDE AND UNPROFESSIONAL. If I could give them negative stars I would.
5
Apr 25, 2018
Orlando Guillonta
Awesome service!! Good value and the techs are very knowledgeable!’ Very satisfied .
This company was sent my referral from my home warranty company. They told me that I was put on the schedule for the day and that someone would call 15 minuets prior to their arrival. I never received this call so when I talked to their after hours person after having to stay home and wait the entire day, the after hours person couldn’t give me any I mean any information at all and said “I’m just the after hours person.” When at 9pm at night was finally contacted I was told they would come the next day between 9am and 12pm. I asked for a more exact time since I have a busy day that day and was very upset about all of the unprofessionalism I said I was going to file a complaint with my home warranty and they canceled my call at 10:30pm!!! It’s supposed to be very cold this week and I’m being left with a furnace that doesn’t work and I have a 2 year old at home. I would NEVER recommend this company!!! They are EXTREMELY RUDE AND UNPROFESSIONAL. If I could give them negative stars I would.