The employees were rude and "smart". A miscommunication caused a minor incident. When handling it the manager, Sam, made a sarcastic unfounded remark to a calm responsive customer. More training in customer service or new management is SEVERELY needed to rectify such poor service.
The employees were rude and "smart". A miscommunication caused a minor incident. When handling it the manager, Sam, made a sarcastic unfounded remark to a calm responsive customer. More training in customer service or new management is SEVERELY needed to rectify such poor service.