Right at Home

I would highly recommend Right at Home for care needs. The owner is hands on making sure you have everything you need. They made sure the caregiver would be a good fit for my father. She took him out for long walks or just sat outside on nice days. Besides taking care of dad she did light housekeeping, laundry, cooking, etc...Dad received showers 3x a week, she did some strengthening exercises and most of all companionship. She took him out to social activities and helped when we went to the doctor. She took care of my dad as if he was her own. During his past few weeks with us they were their for us. My dad was always treated with dignity and respect and I felt comfortable knowing he was in good hand when I went to work. Would hire again.

I had an appointment with the owner and an employee and needed the intake as I have a blind husband and am going for hip replacement surgery in a couple of days. They never showed up for the appointment and I called many times. There was no voicemail. Finally I called and after about 15 rings, a message kicked in. I later got a call from the owner who said there must have been a miscommunication between she, her employee and whomever her appointment scheduler is. I now have no time to get another company to come in for an intake so I can have help for myself and my husband after my surgery. I would not recommend this organization at all. If they can't even keep their appointments straight, I wonder what their services are like. I've been put in quite a bind due to their incompetence and now have no plan for assistance in this time of high stress and need. I didn't need excuses but that is all that I got.