I recently purchased a Tacoma Thunderchief acoustic bass that was in new condition. Unfortunately in the process of shipping the instrument to me, FedEx caused extensive damage. It was de-tensioned, it it's original case, and well padded in a large box, but this still happened.
The top was separated from the side. The top had two cracks and the side had a long jagged crack. Some of the internal braces had separated from the top. It was heartbreaking to see when I unpacked it!
I took the bass over to Denny Rauen for repair. He looked it over carefully, gave me an estimate and told me how long the repair would take him.
The repair was completed on time. When I picked the bass up, I couldn't believe the quality of the work he had done. All of the cracks are completely invisible, and the instrument is structurally perfect. The sound and the way it plays are superb! It's like the damage never happened, much more than I expected. Only a true expert luthier could have done work of this quality.
I recently purchased a Tacoma Thunderchief acoustic bass that was in new condition. Unfortunately in the process of shipping the instrument to me, FedEx caused extensive damage. It was de-tensioned, it it's original case, and well padded in a large box, but this still happened. The top was separated from the side. The top had two cracks and the side had a long jagged crack. Some of the internal braces had separated from the top. It was heartbreaking to see when I unpacked it! I took the bass over to Denny Rauen for repair. He looked it over carefully, gave me an estimate and told me how long the repair would take him. The repair was completed on time. When I picked the bass up, I couldn't believe the quality of the work he had done. All of the cracks are completely invisible, and the instrument is structurally perfect. The sound and the way it plays are superb! It's like the damage never happened, much more than I expected. Only a true expert luthier could have done work of this quality.