I've been a Papa Murphy's fan for many years. Glad the Oregon store was not my first experience. Twice now I've pre-ordered a pizza and arrived to find no pizza waiting for me. Last night the wait was long because the store had mishandled the order in front of me and had to deal with that. After finally being served I told Jeff, the store Assistant Manager; three times what I wanted. I was ultimately offered two pizzas although I had ordered one. Once that was straightened out and I left with the pizza I thought I had ordered... another surprise. My thin crust was not a thin crust at all. Two bad experiences in two visits is enough. Won't be going back.
Customer service could use some work, but the food is what you'd expect.