Panera Bread

Apparently they have to know you are a local guide to treat you well. They staff was confused, angry, and apathetic. The first person to great me mumbled, and was replaced by an equally apathetic young lady. It took 15 minutes to make a soup, and the runner had to constantly come back and tell the kitchen to remake things. The Kitchen staff were extremely slow and confused, as if today was their first day. The screen of orders was filled and red. And orders weren't coming up. Then one would come up, several minutes later another. They filled orders one plate at a time regardless of number of plates to an order. The runner was frantic and angry, the cooks looking confused all the while. They had to redo several orders. Perhaps some of this can be forgiven. But in the middle of this hot mess, an employee asked a question and the manager said, "You figure it out, you are a smart girl." Maybe he was angry, maybe she had annoyed him with questions all day, maybe he meant "Do what you need to do, I got your back". But what came out was very different. Unprofessional service and lackluster food. Avoid if possible. Edit: They also forgot my baguette and flatware.