I have to agree with the other reviews, this place is great! I have been coming here for about 2 years and I have never been disappointed.
They are fair, honest and very thorough. I have never felt pressured or talked down to, something I've experienced with other repair shops, most likely because I'm a woman. In my opinion, their most impressive accolades are how well they explains things, they give me options to save money, if available, and they don't use scare tactics.
Quick side note:
Before I found these guys I had gone to the dealer to have new spark plugs put in my Highlander. I was charged over 600 dollars. I was appalled when I saw the bill but what choice did I have but to pay it. When I mentiomed that incident to these folks they took the time to explain why it costs so much. I had no idea how much work was involved. The dealer never explained a thing when I questioned the bill except for "well thats what it cost on your model car". By the way, these folks could've done the same job for about 100 bucks less. If only I had known then...
I will not go anywhere else. They do everything on my car. My oil changes, earlier this year new tires and just last week new breaks.
I have to agree with the other reviews, this place is great! I have been coming here for about 2 years and I have never been disappointed. They are fair, honest and very thorough. I have never felt pressured or talked down to, something I've experienced with other repair shops, most likely because I'm a woman. In my opinion, their most impressive accolades are how well they explains things, they give me options to save money, if available, and they don't use scare tactics. Quick side note: Before I found these guys I had gone to the dealer to have new spark plugs put in my Highlander. I was charged over 600 dollars. I was appalled when I saw the bill but what choice did I have but to pay it. When I mentiomed that incident to these folks they took the time to explain why it costs so much. I had no idea how much work was involved. The dealer never explained a thing when I questioned the bill except for "well thats what it cost on your model car". By the way, these folks could've done the same job for about 100 bucks less. If only I had known then... I will not go anywhere else. They do everything on my car. My oil changes, earlier this year new tires and just last week new breaks.