While I understand that they are knowledgeable while selling and explaining your policy. When it comes time to file a claim... They know nothing. I was in a accident where I was found 10 percent liable... Out of pocket expense to me without filing a claim with MY insurance company (State Farm) would be 390...but if I file a claim with them.... I have to pay my full deductible of 500. Told me, we'll that's your own fault for choosing such a high deductible. Not once having my back, not once helping me decode what is best for me. These people are there to make you feel comfortable, but then when an accident occurs they don't even give you good advice on what to do. I have never in my life felt so helpless... Meanwhile the party responsible for the accident already has her car fixed.... And she was at fault. It amazes me that us hard blue collar workers who make just enough to get by, are the people who these insurance companies love to break..... Ill have no choice but to enjoy my busted vehicle till I can afford to pay the 10 percent. American Family insurance has been more helpful to me, and they are the other driver who was at faults company.... So, I get a better deal settling with a different insurance company. State Farm mad me feel like a number and that I mean nothing to them. Awesome way to do business. If you are thinking of working with this office. Prepare for a ride if you have a accident.
All USA
While I understand that they are knowledgeable while selling and explaining your policy. When it comes time to file a claim... They know nothing. I was in a accident where I was found 10 percent liable... Out of pocket expense to me without filing a claim with MY insurance company (State Farm) would be 390...but if I file a claim with them.... I have to pay my full deductible of 500. Told me, we'll that's your own fault for choosing such a high deductible. Not once having my back, not once helping me decode what is best for me. These people are there to make you feel comfortable, but then when an accident occurs they don't even give you good advice on what to do. I have never in my life felt so helpless... Meanwhile the party responsible for the accident already has her car fixed.... And she was at fault. It amazes me that us hard blue collar workers who make just enough to get by, are the people who these insurance companies love to break..... Ill have no choice but to enjoy my busted vehicle till I can afford to pay the 10 percent. American Family insurance has been more helpful to me, and they are the other driver who was at faults company.... So, I get a better deal settling with a different insurance company. State Farm mad me feel like a number and that I mean nothing to them. Awesome way to do business. If you are thinking of working with this office. Prepare for a ride if you have a accident.