If there were a zero star rating then I'd give TLC a zero!! My family unfortunately has relocated several times due to jobs and school so my kids have been in several centers and inhomes. TLC is by far the most unprofessional and ill-mannered business I've experienced! The owner/director told me I was a waste of her time and a big inconvenience when I would call on the FiRST week my kids attended to see how they were adjusting! She cursed at me in front of my children and other kids there for not monitoring the entry way, allowing a little girl to get her fingers slammed in the door. Excuse me? I'm not employed at the center and have no obligation to monitor your entry way! I felt bad for the small child that's about it! Additionally, when my infant was transitioning to solids I wanted to bring in my own food from home and eventually she would eat their full menu. At registration the owner/director told me this was fine. When the day came she had what I'd call a fit if I was talking about one of my kids! According to her I also "offended the cook by not allowing my child to eat their food." LOL how childish! It had nothing to do with the cook! All together, I'm not sure how this place is still in business but I guess a small town like Winneconne doesn't have a lot of options! I pulled my kids out after less than 2 weeks! Yikes!!
All USA
If there were a zero star rating then I'd give TLC a zero!! My family unfortunately has relocated several times due to jobs and school so my kids have been in several centers and inhomes. TLC is by far the most unprofessional and ill-mannered business I've experienced! The owner/director told me I was a waste of her time and a big inconvenience when I would call on the FiRST week my kids attended to see how they were adjusting! She cursed at me in front of my children and other kids there for not monitoring the entry way, allowing a little girl to get her fingers slammed in the door. Excuse me? I'm not employed at the center and have no obligation to monitor your entry way! I felt bad for the small child that's about it! Additionally, when my infant was transitioning to solids I wanted to bring in my own food from home and eventually she would eat their full menu. At registration the owner/director told me this was fine. When the day came she had what I'd call a fit if I was talking about one of my kids! According to her I also "offended the cook by not allowing my child to eat their food." LOL how childish! It had nothing to do with the cook! All together, I'm not sure how this place is still in business but I guess a small town like Winneconne doesn't have a lot of options! I pulled my kids out after less than 2 weeks! Yikes!!