Make sure not leave any personal or expensive belongings in your vehicle at this jiffylube. Had $340 in my glove box, went to grab my cash 2 hours later (no one else had been in my car nor had I left it's side) and was missing $140. Called and explained situation calmly to GM, he said they "would make it right" and get me reimbursed. Told him I was more or so concerned about the fact that it happened there and wanted to know what they were going to do about it to prevent from happening in the future. Said he would check surveillance and call me back later that day. Never received a call so called back two weeks later and he said they took down their security and video system so I was out of luck. Great customer service if you ask me...I mean the cash is just cash and yes it was stupid to leave in glove box, but the way this location handled the situation was disturbing to say the least. Would not recommend giving them your business
All USA
Make sure not leave any personal or expensive belongings in your vehicle at this jiffylube. Had $340 in my glove box, went to grab my cash 2 hours later (no one else had been in my car nor had I left it's side) and was missing $140. Called and explained situation calmly to GM, he said they "would make it right" and get me reimbursed. Told him I was more or so concerned about the fact that it happened there and wanted to know what they were going to do about it to prevent from happening in the future. Said he would check surveillance and call me back later that day. Never received a call so called back two weeks later and he said they took down their security and video system so I was out of luck. Great customer service if you ask me...I mean the cash is just cash and yes it was stupid to leave in glove box, but the way this location handled the situation was disturbing to say the least. Would not recommend giving them your business