The electricians that showed up and completed the work were pleasant, efficient, and got the work done very well! However, the customer service after the work was completed left a lot to be desired! I received the invoice by mail a few weeks after the work and the date the invoice was started and the date on the letter (in the same envelope) had 8 days of difference! By the time I received the invoice in the mail I had a grand total of 3 days to get payment to them to avoid the late fees as printed on the invoice. I then called daily for 8 days and left messages trying to pay via phone to avoid the late fees. I received a grand total of one return call! This was while I was at work and wasn't able to answer but called back to leave another message. Customer service leave a lot to be desired! Pretty hard when you are trying to pay and they apparently aren't interested in the money!
All USA
The electricians that showed up and completed the work were pleasant, efficient, and got the work done very well! However, the customer service after the work was completed left a lot to be desired! I received the invoice by mail a few weeks after the work and the date the invoice was started and the date on the letter (in the same envelope) had 8 days of difference! By the time I received the invoice in the mail I had a grand total of 3 days to get payment to them to avoid the late fees as printed on the invoice. I then called daily for 8 days and left messages trying to pay via phone to avoid the late fees. I received a grand total of one return call! This was while I was at work and wasn't able to answer but called back to leave another message. Customer service leave a lot to be desired! Pretty hard when you are trying to pay and they apparently aren't interested in the money!