I have been here 4 times within 1 week and every single visit is a headache. My first appointment was for an emergency eye issue. When I arrived, I was informed the doctor was running 35-40 minutes behind and did not end up seeing the doctor until 90 minutes after my appointment time. On top of it, there was no communication from the front desk/receptionist to inform me that the wait would be more than DOUBLE of what I was initially informed. Today I'm on visit #4. When I arrived I specifically asked the receptionist if the doctor is running on schedule and was told the wait would be 5-10 minutes. It is now over 30 minutes after my appt. time and I am still waiting to be seen. So, it's a good place for the doctors that get paid just the same no matter how terrible the customer service is. In any other industry this would be completely unacceptable. Hopefully this is the last of my follow up appointments. I will never return & wouldn't recommend this facility to anyone.
What ever health issues one suffers, it is not a doctors place to coment to their asistant that your Crazy. About a month ago went to see dr flink as I was in the room after he finished with exam I over heard him make that coment. Hope not all pain management doctors are this rude at froedert building on town hall, my experince with everyone else has been good even his assistant.