Initial interaction was with the Sale's Manager, Steve D. He promised that this partial tear out and remodel would be done start to finish in one week. My wife and I also had numerous requests/specifications for the project that we were assured he'd communicate to the Project Manager Jorge. When the time came to meet Jorge, Steve D did not communicate any of the requests, and we were told the project would be a minimum of two weeks (total project was more than 3 weeks+). My advice is to not sign any contract with Steve D unless you speak directly to a Project Manager. There were numerous bumps, set backs, and frustrations throughout the project, but the saving grace and reason I am giving a positive review is specifically how well Project Manager Jorge handled his job with a professional courtesy/integrity. I also extend this compliment to the owner of the business, and would consider using this company in future projects.
All USA
Initial interaction was with the Sale's Manager, Steve D. He promised that this partial tear out and remodel would be done start to finish in one week. My wife and I also had numerous requests/specifications for the project that we were assured he'd communicate to the Project Manager Jorge. When the time came to meet Jorge, Steve D did not communicate any of the requests, and we were told the project would be a minimum of two weeks (total project was more than 3 weeks+). My advice is to not sign any contract with Steve D unless you speak directly to a Project Manager. There were numerous bumps, set backs, and frustrations throughout the project, but the saving grace and reason I am giving a positive review is specifically how well Project Manager Jorge handled his job with a professional courtesy/integrity. I also extend this compliment to the owner of the business, and would consider using this company in future projects.