Karen and her husband are lovely people, super friendly and professional. Last year I had them out to give me an estimate on replacing my air conditioner. It was from 1986 and all the other places that came to give me quotes would no longer service the unit they just wanted to sell me a new one. Her husband came out and wrote down the information for a quote then asked if he would like me to see if he could get the unit running. Said if he didn't get it running, then there would be no charge and if the fix did work but broke again by end of summer he would take the cost of repairs off a new install. This was a great option for me as a single home owner I didn't have the funds to replace it at the time. He put a jumper on and a bit of freon in and it fired right up and got cold inside no time. It's been a year and this year I had enough saved up to replace the unit so he again came out and gave me a quote and even remembered me and my house from the year prior. Even in a wheelchair from a car accident he is still coming out to give quotes to help his guys out. That is dedication to your businesses and workers! They are coming today to put my new unit in. When I get home from my vacation in a few days I will have a brand new air conditioner, and it was 1000.00 less than anywhere else in the area. Highly recommended Berlin Heating and Cooling.
All USA
Karen and her husband are lovely people, super friendly and professional. Last year I had them out to give me an estimate on replacing my air conditioner. It was from 1986 and all the other places that came to give me quotes would no longer service the unit they just wanted to sell me a new one. Her husband came out and wrote down the information for a quote then asked if he would like me to see if he could get the unit running. Said if he didn't get it running, then there would be no charge and if the fix did work but broke again by end of summer he would take the cost of repairs off a new install. This was a great option for me as a single home owner I didn't have the funds to replace it at the time. He put a jumper on and a bit of freon in and it fired right up and got cold inside no time. It's been a year and this year I had enough saved up to replace the unit so he again came out and gave me a quote and even remembered me and my house from the year prior. Even in a wheelchair from a car accident he is still coming out to give quotes to help his guys out. That is dedication to your businesses and workers! They are coming today to put my new unit in. When I get home from my vacation in a few days I will have a brand new air conditioner, and it was 1000.00 less than anywhere else in the area. Highly recommended Berlin Heating and Cooling.