I visited during an extreme cold snap because (duh) I locked my keys and phone in my car. Of course most of their (many) service vehicles were out on calls, and there would be a delay. Decided to call my insurers 24/7 roadside assistance but realized I had no phone. Despite being extremely busy one of the guys at the service desk let me use his phone. The lines were backed up at the insurer's call center so it took 10 minutes or on his phone. They never complained and were courteous throughout even though I ended up using a different service. Impressed!
I visited during an extreme cold snap because (duh) I locked my keys and phone in my car. Of course most of their (many) service vehicles were out on calls, and there would be a delay. Decided to call my insurers 24/7 roadside assistance but realized I had no phone. Despite being extremely busy one of the guys at the service desk let me use his phone. The lines were backed up at the insurer's call center so it took 10 minutes or on his phone. They never complained and were courteous throughout even though I ended up using a different service. Impressed!