I've just about had it with this cleaner, and it's manager/owner. I've had an unusual number of buttons that go falling off from the heat of their presses. I'm fully aware of ware and tear, but it takes only a little care to ensure no further stress is made in applying high temperatures when pressing the fabric. Blame the automated equipment is his excuse. Well, back in IL I used CD One Price; and their same equipment never abused my clothes in the many years I had my dry cleaning done by them.
The final straw is as of today, New Years Eve at 3:30 in the afternoon. They're suppose to be open til 5:30pm. When I dropped off my dry cleaning on Thursday after 11:00am I asked the girl behind the counter, "Are there any special hours this weekend with New Years?" She said, "No." Nothing was posted ahead of the holiday as it was for Christmas. I arrived to find they're closed; and a note on the door with their revised hours. Not only was I screwed by not getting my suits, another person showed up to retrieve their dry cleaning for tonight's festivities. I'm so pissed I could spit in the manager's eye... and there are dozens of expletives for him to hear.
I will be checking out the local competition to see what they have to offer. It's going to be hard bringing my business back to this business. They're going to have to kiss my ass big time. For others, don't say that you've not been warned. But let your own experience be yours to judge. It's just not worth the money you think you'll save... you'll spend it in replacing buttons and any other repairs.
Sincerely, One Pissed Off Marine.
I've just about had it with this cleaner, and it's manager/owner. I've had an unusual number of buttons that go falling off from the heat of their presses. I'm fully aware of ware and tear, but it takes only a little care to ensure no further stress is made in applying high temperatures when pressing the fabric. Blame the automated equipment is his excuse. Well, back in IL I used CD One Price; and their same equipment never abused my clothes in the many years I had my dry cleaning done by them. The final straw is as of today, New Years Eve at 3:30 in the afternoon. They're suppose to be open til 5:30pm. When I dropped off my dry cleaning on Thursday after 11:00am I asked the girl behind the counter, "Are there any special hours this weekend with New Years?" She said, "No." Nothing was posted ahead of the holiday as it was for Christmas. I arrived to find they're closed; and a note on the door with their revised hours. Not only was I screwed by not getting my suits, another person showed up to retrieve their dry cleaning for tonight's festivities. I'm so pissed I could spit in the manager's eye... and there are dozens of expletives for him to hear. I will be checking out the local competition to see what they have to offer. It's going to be hard bringing my business back to this business. They're going to have to kiss my ass big time. For others, don't say that you've not been warned. But let your own experience be yours to judge. It's just not worth the money you think you'll save... you'll spend it in replacing buttons and any other repairs. Sincerely, One Pissed Off Marine.